Ian and Sherrey are experienced developers and presenters of training courses for libraries. Examples include performance measurement, service quality and effective use of electronic resources. All courses are based on experiential learning and feature practical exercises to ensure effective learning.
Readers Advisory Workshops
Our popular Rewarding Reading suite of workshops provides half-day, one-day and two-day training, train-the-trainer, and refresher sessions for readers’ advisers in public libraries.
Reference Skills Refresher
Our half-day and one-day reference refresher workshops, Rewarding Reference, focus on the reference interview and reinforce best practice in library customer service.
For further information on training courses, including the design and delivery of customised courses, please contact us on 02 6257 9177 or by email at: firstname.lastname@example.org