Ian and Sherrey are experienced developers and presenters of training courses for library staff. Examples include readers’ advisory work, performance measurement, service quality and effective use of electronic resources. All courses are based on experiential learning and feature practical exercises to ensure effective learning.

Readers Advisory Workshops

Our popular Rewarding Reading suite of workshops provides one-day and half-day training and refresher workshops, and two-day train-the-trainer sessions for readers’ advisers in public libraries.

Reference Skills Refresher

Our half-day and one-day reference refresher workshops, Rewarding Reference, focus on the reference interview and reinforce best practice in library customer service.

For further information on training courses, including the design and delivery of customised courses, please contact us on 02 6257 9177 or by email at: info@librariesalive.com.au